Privacy policy

This page was updated on: 26 November 2024

The GLA – also known as City Hall – is London’s regional government and the home of the Mayor of London, the London Assembly and the staff who support them.

The Mayor of London and Mott MacDonald are committed to protecting your privacy and personal data when you contact us or use our services.

This page outlines our obligations and your rights under data protection legislation, which regulates the use of personal information by all private and public-sector organisations.

Who we are and what we do 

The Mayor of London’s Zero Carbon Accelerator is delivered by Mott MacDonald with Energy Saving Trust and an alliance of partners. The Greater London Authority remains the data controller for the personal data processed for the programme.

This website is managed by Energy Saving Trust, a sub-contractor of the Zero Carbon Accelerator Service Provider.

Click on the GLA’s Privacy Policy for further information on how the GLA processes your personal information and for your rights under the data protection law.   

What personal information we collect 

We collect various types of personal data, depending on your interaction with us: 

• Contact Information: Name, address, email, phone number.
• Professional Details: Job titles, organisational information (e.g. public sector organisations, social housing providers, community groups).

We do not process any special category data (e.g. health information) or criminal conviction data as part of this programme.

Why we handle personal information 

The legal bases on which we rely to handle your personal data are:

1. Consent; insofar as you have submitted your personal data to us in order to process your enquiry, support your access to the Zero Carbon Accelerator programme and progress your application.
2. Contract; in the case that your application is accepted and/or we commence the delivery of funded Zero Carbon Accelerator services to your organisation, either online or in person. 
3. Legitimate interests; in the event that we process your personal data to ensure you have the knowledge and ability to access services and support that we have reason to believe are of interest to your organisation via the role or responsibilities you hold.

Explaining how we use and protect your personal information 

Any personal data collected via this website will only be used for the purpose of the Zero Carbon Accelerator programme and will not be shared with any third party unless they are providing a service to us under contract or other formal agreement or disclosure is permitted by, or required by, law.

We will retain your personal data for two years after the Zero Carbon Accelerator programme’s end date unless we are legally required to keep it for longer. Data processed by third-party processors, such as Mott McDonald or Energy Saving Trust, will be deleted immediately after the programme’s conclusion.

We have implemented appropriate technical and organisational measures to ensure the security of your personal data. These include regular staff training on data protection, monthly reviews, and secure handling processes to maintain data integrity and confidentiality.

Your trust is very important to us and we are strongly committed to keeping your personal data safe. We will take all necessary measures to ensure your personal information is properly protected and secured. This includes having appropriate technical and organisational arrangements to secure your information.

We will never send an unsolicited message to you to ask you to provide your password, financial details or other sensitive information by email or through a link. If you have any concerns about your personal data held by the GLA, please get in touch straight away.

Cookies 

zerocarbonaccelerator.london saves a piece of text – a cookie – on your computer’s hard disk so that it can remember who you are.

A cookie will typically contain the name of the website from which the cookie has come, the lifetime of the cookie and its name. It does not give us access to the rest of your computer and only the site that created the cookie can read it.

We use the following types of cookie:

1. Necessary cookies

These cookies are necessary for the website to function. They enable features like logging in, managing user sessions, and securing your account. Without these cookies, services like registration and login cannot be provided.

2. Functionality cookies

These cookies allow our website to remember the choices you make (such as your language preferences or login details) and provide enhanced, more personalised features.

3. Analytics cookies

We use third-party cookies, like those provided by Google Analytics, to gather data on website traffic and user behaviour. This helps us optimise the performance of the site.

4. Security cookies

Security cookies are used to ensure the safe use of our website, especially for login areas, by protecting your data and preventing fraudulent use of your login credentials.

Cookies set by zerocarbonaccelerator.london

Find details of the cookies set by this website below, or by using the Cookie Settings button (on the bottom left of the website).

How to manage cookies 

You can control cookies through your web browser, just click on browser settings edit the options available. If you’d like to learn more about cookies, including how they have been set and how to manage them, visit All About Cookies. 

Third-party sites 

Some pages on our website contain links to sites owned and operated by third parties. They are required to maintain their own privacy policies. We do not accept any responsibility or liability for the privacy practices of such third-party websites and your use of such websites is at your own risk.

There is no automatic sharing of personal data from this website to third party websites.

Changes to our privacy pages 

We may need to update our privacy pages every so often. The ‘last updated’ date at the top of this page will also change. Any changes to these privacy pages will apply to you and your data immediately, so please check back here regularly. Your continued use of the site will mean that you accept any revisions.

If these changes directly affect how your personal data is processed, we will take reasonable steps to let you know.